Return & Refund Policy

Return Policy

    • If any one have any Query about product and want to return/exchange the product raise query with in 7days from registered email id to  whats app number or our support id.
    • We offer 7 days returns /exchange policy from the date of delivery. We are not offer reverse pick up services. (customer need to send product on my address.)
    • You will have to send the shipment to our company address. with your order id and registerd mobile number for our office use. 
      address :- To :-  Twiffy UG-3-3a, DR INDIA TEXTILE HUB, opp. Amazia Water Park, Shubhash Nagar, Parvat Patiya, Surat, Gujarat-395010
      mobile number :- 7011387389
    • For cod order you get refund to your account whichever you share with us. 
    • Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOT :- prepaid order directly return your bank account from you made payment on our website.
    • For cod order you need mail from registered email id and also can send on whats app() with our website to our support if :- / whats app number :- with bank details and UPI number. (please make sure details are correctly other wise we are not responsible for it.)
    • Shipping charges are non refundable.
    • Please return your products in the same condition as it shipped. If the products are returned in poor condition or have clearly been worn a refund would not provided.
    • You can get in touch with us about any issue please feel free to drop a mail on our support id:- or whats app on +91 9714660769. 
    • Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.
    • Cancellations will only be possible till the order has been not dispatched from our warehouse.

      Refund policy

      • Refund will be done in 7 days after return product is reach on our office. After 7 days if you not get so contact on our support id :- or also you can whats app on :- 9714660769.
      • For prepaid order refunded directly to account from where you made payment on our website.
      • We initiate refund only after we receive the product on our office. And make sure send product in original condition same as we ship to you if there is any damaged/ torn and washed. So we are not responsible for any refund.
      • For cod order you need to share your transfer details from your registered email to our support

                  We accept bank transfer / gpay / phonepay / paytm.

                 We need bank detail in below format:-

                           Account holder name :-
                           Account number :-
                           Ifsc code :-
                           Bank name :-
                           For gpay / phonepay / paytm.:-
                           UPI number(with name) :-

      1. Note :- Send this details in correctly if any mistake in shared details we are not incharge for the amount.